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4 Steps to Flush Out Your Water Heater

By AZ, Gas Water Heaters, hot water, leaking water heater, Phoenix, Phoenix Plumbing, rusted water heater, water heaters No Comments

1-Turn Off Water Supply

If you have a gas heater turn the thermostat to the “pilot” setting, if your heater is electric turn off the power at the breaker box. Connect a hose to the drain valve located close to the thermostat, but do not open the valve yet. Turn off the cold water supply that feeds the water heater.

2-Drain the Hot Water

In order to prevent a vacuum from forming in the water line, go inside your home and open up one of the hot water faucets in one of your sinks or tubs. Go back to the water heater and open up the drain valve to drain hot water out of the tank. Make sure the other end of the hose is draining in a safe location, an outside driveway would be ideal.

3-Flush Out Remaining Sediment

Once the water stops flowing out of the far end of the hose turn the water supply back on. This will flush out any remaining sediment left behind in the heater. Once the water runs clear from the end of the hose close the drain valve. Dont forget to turn the hot water faucet inside your house back off.

Every water heater tank is different and you should always read the warnings and instructions in order to prevent damage.

4-Test the Pressure Release Valve

After the tank has filled with water turn the power supply back on at the breaker box or thermostat. Once the water temp has been brought back up, test the pressure relief valve per manufacturers instructions. This valve is designed to prevent overheating and excess pressure build up inside the tank. If it is faulty contact City Wide Plumbing to have it replaced.

City Wide Plumbing

Servicing Phoenix AZ and the surrounding area for more than 30 years, City Wide has all the tools and expertise necessary to assist you with whatever plumbing problem you may encounter. Licensed, bonded and insured, contact City Wide and let our plumbing professionals take care of all your plumbing needs. Servicing these East Valley Cities and many more, Tempe, Apache Junction, Scottsdale, Ahwatukee, Higley, Sun Lakes and The Metro Phoenix Area.

How the New 2015 Water Heater Regulations Affect You

By Gas Water Heaters, hot water, leaking water heater, Licensed Professional Plumber, no hot water, rusted water heater, water heaters No Comments

Starting April 16, 2015 the National Appliance Energy Conservation Act (NAECA) will be completely changing the water heater landscape. Calling for significant changes to water heater energy factor requirements, this will affect virtually all residential gas, electric, and oil water heaters.

These new regulations will end up saving customers money all year long. according to the US. Department of Energy website these new standards will save approximately $63 Billion in energy bills for products shipped from 2015-2044.

How does this affect me?

As a Phoenix AZ homeowner you have much to gain from the new efficiency regulations. Savings on energy and money can be considerable with the compliant products. In most cases the new water heaters will easily replace the majority of existing products, only being 1-2 inches taller and wider due to additional insulation. However in some rare cases where available space is inadequate the new water heater will need to be placed in a different location.

If this is the case City Wide Plumbing can help with a custom installation. These are more costly as they usually require new water piping and possible gas line or electric service.

What should I do?

Take care of your current water heater, as of right now the average lifespan of a water heater is 7-10 years, call City Wide today to schedule a check-up. If you think you are due for a new water heating unit we recommend you act sooner rather than later. City Wide Plumbing can provide custom installation and competitive pricing on many water heater choices. Our professional plumbers will be able to tell which product will fit your home and lifestyle. Licensed, bonded and insured we have all the tools and expertise to help with any water heating problem or question you may have.

Hard Water vs Soft Water

By AZ, conserve water, Licensed Professional Plumber, local plumber, Phoenix, Phoenix Plumbing, water softeners No Comments

Many homes in Phoenix AZ have water softeners as Arizona is known for having some of the hardest water in the country. Hard water is easiest to detect when doing household chores. It leaves clothes looking dingy as well as water spots and residue on dishes, and is tougher on your appliances. The elements in hard water do not react well with soap leaving the lather less rich and bubbly, even hair washed in hard water can feel sticky and dull.

Hard Water Image

Natural rainwater falls in a soft state, as it is absorbed in the ground and our waterways it picks up minerals like lime, calcium, chalk and magnesium. Some people prefer drinking hard water because of the health benefits of the minerals contained in the water. As the minerals are removed from hard water during the softening process the sodium content increases, thus some people also prefer the taste of hard water over soft water.

Benefits of Soft Water

Installing a water softener will prolong the life of your appliances. Taking the elements out of the hard water allows your dishwasher, washing machine and water heater to work less hard. Because of this energy bills are noticeably lower in homes with water softeners. Soap will lather better and items will be left cleaner. Clothes and skin will be softer, hair will look healthy and glasses will sparkle.

Soft water is not suggested for those with heart or circulatory problems, or others who may be on a low sodium diet.

City Wide Plumbing

For water softener repair, maintenance or installation let the plumbing professionals at City Wide take care of it. Servicing Phoenix and the surrounding area for over 30 years, City Wide Plumbing has all the tools and expertise necessary to handle any plumbing problem you may encounter. Licensed, bonded and insured, contact City Wide Plumbing at (480) 966-8795 and schedule a water softener check-up today.

What is a Tankless Water Heater?

By AZ, conserve water, find a plumber, hot water, leaking water heater, Licensed Professional Plumber, local plumber, no hot water, Phoenix, Phoenix Plumbing No Comments

A traditional water heater continually heats water in a tank regardless of whether its being used.  By comparison the newer tankless water heater designs heat water only when there is a demand for it.  Meaning it only heats water when you turn on your hot water tap or your showers hot water knob. This type of water heating system has been popular in Europe and Japan for quite some time and is just now gaining steam in the United States. Why is this significant to you? Keep reading. As a Phoenix, AZ homeowner, the advantages will be very clear shortly.

Whole House vs Point of Use Systems

The whole house system can supply hot water to more than one plumbing fixture.  The point of use system is small enough to fit in a cabinet and will only supply hot water to a specific plumbing fixture. If you want hot water in the kitchen and in the shower you will need two point of use systems. The whole house system can be connected to your dishwasher, shower, and kitchen faucet etc.

The Tankless Advantages

30% of the average homes energy budget is consumed by heating water. A tankless water heating system demands less energy and only heats water as needed. Here is what you have been waiting for: It will not only save you money on your electricity bill but on your water bill as well. Tankless heating systems are known to last as long as 20 years almost doubling that of a traditional heater of 7-10 years. The maintenance and repair on tankless systems is also less demanding saving you money on repair expenses and your valuable time.

City Wide Plumbing

If you need help deciding if a tankless system will fit all your hot water needs contact City Wide Plumbing at 480-966-8795. Let our plumbing professionals help with all your water heating system needs, from installation, to maintenance and repair. City Wide Plumbing has been your local Valley plumber for over 30 years. Licensed, bonded and insured, we have all the tools and experience necessary to help you, the Phoenix, AZ homeowner with all of your plumbing needs.

6 DIY Tips to Avoid a Plumbing Emergency

By AZ, local plumber, Mesa Arizona, Phoenix, Phoenix Plumbing, plumbing tips, plumbing trouble No Comments

Plumbing emergencies are never a good thing and always happen at the worst times. With regular maintenance from a plumbing professional and a few DIY tips, you can drastically reduce your chances of having to deal with a plumbing disaster. Try these 6 tips to help prevent potential plumbing disasters and water emergencies in your home.

Know Where the Water Shut off Valve is Located
Usually located by the front door of you home, shutting off the main valve to the house can stop a small problem from turning into a disaster. If that valve does not work call your local city water department and they will shut it down at the meter.

Fix Problems Quickly
Even small leaks can corrode pipes and cause significant water damage or mold. Re caulk showers and tubs to prevent leaks.

Never Use an Exposed Pipe as a Hanger
Hanging laundry from exposed pipes can be tempting but it can loosen joints and fasteners and cause unwanted plumbing problems.

Avoid Chemical Drain Clearing Products
Chemical products seem like a quick fix but repeated use can erode pipes and cause leaks.

Reduce Water Pressure
High water pressure stresses out your pipes and increases the likelihood of leaks. Have your home water pressure tested, go to Home Depot or Ace Hardware and buy a gauge that screws on your hose bib.

Turn Off Water While on Vacation
Use the shut off valve and turn off your water next time you go out of town. A small leak left unattended for just a few days can cause exponential water damage and even start fires if the water reaches electrical wiring.

City Wide Plumbing

Follow these 6 tips and if you ever feel like you are in over your head don’t pause to give us a call, City Wide Plumbing @ 480 966 8795. We are the local Valley plumber for over 30 years, we have all the expertise and tools necessary to handle any plumbing emergency you encounter. Licensed, bonded and insured.

Things to Know About Low-Flow Toilets

By conserve water, Phoenix Plumbing, save money, toilets No Comments

Toilets use more water than any other appliance or fixture in the home, with older toilets using between 3.5 and 7 gallons per flush. Replacing your old inefficient toilet with a low flush toilet will not only conserve water but it could save you hundreds of dollars annually.

Since 1994 federal law mandates that new household toilets use no more than 1.6 gallons of water per flush. According to EPA figures, since 2006 American households have saved more than 4.7 billion dollars in water and energy bills by switching to more efficient toilets.

How Much Water do Low-Flow Toilets Actually Save?

One high efficiency toilet used by a family of four can save 8,760 gallons of water per year. Since 2006 low flow toilets have saved more than 287 billion gallons of water.

The EPA estimates that if all the inefficient toilets in homes were converted to high efficiency models Americans would save more than 640 billion gallons of water per year.

The average family of four will save about $20.00 a year by switching to a high efficiency toilet. Pair that with a rebate and you could save more than $100 a year. Check for your Arizona city specific water conversation rebates.

How do I get Low-Flow Toilets in my Home?

City Wide Plumbing offers many high efficiency toilets including American Standard, Gerber, Kohler and Toto. Based on extensive flush testing done by NAHB and The California Urban Water Conservation Council as well as personal experience and input from plumbing professionals, we can help select and install the perfect toilet for your household. Call City Wide today to schedule a free consultation. Conveniently servicing Scottsdale and the surrounding area for over 30 years we have all the expertise necessary to complete any plumbing project you are trying to tackle. Stop flushing money down the drain and let City Wide Plumbing help you upgrade your old toilets to new high efficiency models.

3 Tips for a Clogged Drain

By clogged drain, drain stoppages, Phoenix Plumbing No Comments

A clogged drain not only stops the flow of your dirty water but can also clog up your whole day’s schedule. Whether its in your toilet, sink or bathtub, if not handled properly clogged drains can become a costly burden.

Here are a few tips to help remove current clogs and prevent future clogs from forming.

-Pour baking soda and vinegar down the drain. Allow the solution to foam for a few minuets then follow with boiling water.
-Pour boiling water down the drain and add salt to help break up the clog.
-Use the correct type of plunger for the job. If there isn’t standing water over the drain you can add some for better suction.

tips to remove clogs

Clog Prevention

-Run hot water after each use to wash away any fresh buildup.
-Cover drains with food and hair catchers.
-Add baking soda to drains followed by hot water.

Call in the Big Guns

Still having trouble with a clogged drain? No chemical or clogged drain tip will work as effectively as a visit from City Wide Plumbing. Give us a call today at (480) 966-8795 and let us handle all of your plumbing needs. Servicing the Valley for over 30 years, we have all the expertise and tools needed to handle any plumbing problem you can throw at us.

Why Use a Licensed Plumber?

By Licensed Professional Plumber, Phoenix Plumbing No Comments

What is a Plumbing License?

A plumbing license is basically a certificate that the plumber has sufficient education and training as well as legal permission to offer plumbing services in your state. It also means the plumber is responsible to the regulatory board that issues the license and can be held accountable for violating its rules.

How do You Get a Plumbing License?

In order to become a licensed plumber you must have a highly specialized skill set involving math, manual dexterity, and sharp problem solving abilities. Professional plumbers also spend thousands of hours working in apprenticeships, in order to learn the best methods and practices for dealing with all types of plumbing repairs and installations. After their apprenticeship they must:

-Pass a criminal background check
-Complete any additional required training
-Pass a licensing exam
-Show proof of commercial liability insurance
-File for a business name

Unlicensed Contractors

If you hire an unlicensed contractor you have no proof the plumber has completed any of the above requirements. The difference between a licensed and unlicensed contractor is vast, and could end up costing you a lot of grief and money in the long run.

Why Should I use a Licensed Professional?

The most important reason to use a licensed professional plumber is for you and your family’s safety. City codes and permits are in place for the safety of the members of a community. The quality of work in your home must be maintained and if it isn’t, your home and therefor your family could be at risk. A licensed plumber must know all the state and city codes for all commercial and residential plumbing work, as well as all safety codes that apply.

City Wide Plumbing

Licensed in the state of Arizona since 1982, City Wide Plumbing has been servicing the valley for over 30 years. When you are in need of a licensed professional call City Wide and let us solve any plumbing problem you may have.

What is a Slab Leak?

By Phoenix Plumbing, Slab Leaks No Comments

In Scottsdale AZ and the surrounding area many homes are built on a concrete slab foundation. This concrete pad forms the base for the home. If your home was built on a slab then the plumbing pipes for your house are located underneath the slab foundation. A slab leak is when these pipes begin to leak water beneath the slab.

Common Signs of a Slab Leak

Slab leaks can be very difficult to pinpoint so you may need the help of a professional plumber. Here are a few warning signs you may need to give us a call.

-Sound of running water
-Higher water bills
-Warm spots or wet spots on the floor
-Moisture or mildew under the carpet
-Cracks is baseboards or walls
-Low water pressure

What should I do if I Suspect a Slab Leak?

If you think you may have a slab leak call a plumbing professional right away. Slab leaks can cause a lot of damage if not repaired in a timely manner. The sooner the leak is detected the sooner we can minimize damage and begin repairs. Call City Wide Plumbing if you are suspicious of a slab leak in your home. Servicing Scottsdale and the surrounding area for more than 30 years, we have the tools, knowledge and expertise to help you with all your plumbing needs.

Reverse Osmosis Water Filtration Systems

By Phoenix Plumbing, Reverse Osmosis, reverse osmosis system, RO System No Comments

If you are interested in a new home water filtration system a reverse osmosis system should be on the top of your list. It is no secret that bottled water tastes better than tap water, the type of water most often used by bottled water companies is reverse osmosis water.

What is Reverse Osmosis?

Reverse osmosis (RO) is the process of removing impurities from water by passing it through a semi permeable membrane. The thin membrane screens out impurities and contaminants allowing only clean water to pass through, the impurities are then flushed down the drain.

Advantages of RO

-Removal of impurities
-Improves taste, odor, and appearance of water
-Environmentally friendly
-Consumes very little energy
-Very convenient and easy to clean
-Removal of dissolved minerals, metals and particles benefits the plumbing system

Here is a little more information on a couple of the RO systems we offer

Ultima VII

Ultima 7 white

Where can I purchase an RO system or replacement filters and membranes?

City Wide Plumbing can assist you with all your RO needs, from replacement filters and membranes to new reverse osmosis systems. Conveniently servicing Scottsdale and the surrounding area, contact City Wide Plumbing at (480) 966-8795 and we can schedule an appointment today.

How to Extend the Life of Your Garbage Disposal

By garbage disposal, home repairs, local plumber, Phoenix Plumbing No Comments

Recently we explained how to unjam your garbage disposal, but if you keep your eye on what goes down there you may never need to unjam it; consequently, you will extend the life of your garbage disposal.

Here are a few things to keep in mind when operating your garbage disposal.

  • Don’t use hot water when grinding food waste. Hot water will cause grease to liquefy and accumulate, causing drains to clog.
  • Don’t put large amounts of food down the garbage disposal. Feed food into the garbage disposal a little at a time with the cold water running; this will help the food scraps flow down freely through the drain pipes and plumbing.
  • Don’t put expandable foods into your garbage disposal. Foods like pasta and rice expand when you add water in a pot; they do the same thing once inside your pipes or garbage disposal and are the cause of many jams and clogs.
  • Don’t grind extremely fibrous material like corn husks, celery stalks, onion skins, and artichokes.  Fibers from these can tangle and jam the garbage disposal motor and block drains.
  • Don’t put too many potato peels down the garbage disposal. The starches in the potatoes will turn into a thick paste and may cause blades to stick.
  • Don’t grind large animal bones (beef, pork etc.).

Plumber fixing a garbage disposal

These are just some tips to help prevent clogs and jams from occurring, if you are having trouble with your garbage disposal please call your local plumber: City Wide Plumbing 480-966-8795. We have all the tools and knowledge to help you with whatever plumbing problem you may have.

City Wide Plumbing upgrades fleet

By local plumber, Mesa Arizona, Phoenix Plumbing No Comments

The City Wide family is excited to announce the latest addition to our fleet of vehicles. In a effort to reduce emissions and increase MPG, City Wide Plumbing has added a Chevrolet work van to our fleet. With this upgrade, City Wide Plumbing continues its effort to go green and improve the environment. City Wide prides itself on great service and quality workmanship. We strive to save customers time and money. With our newest addition we pledge to pass even more savings onto our customers. City Wide Plumbing always keeps our customers pocketbooks in mind.



How is your home warranty company experience?

By home warranty company, local plumber, Phoenix Plumbing, plumbers No Comments

Hi, I’m Stacy the secretary at City Wide Plumbing. As I receive a large quantity of calls from customers I hear a lot about home warranty companies from their perspective. Sometimes it’s good experiences and other times, it’s bad.

My mom for instance has a home warranty company, she had a great experience when it came to replacing her air conditioning unit. The ac company that the home warranty had contracted out was awesome, easy to deal with and everything was covered. My mom only had to pay $65 for the initial service call. She was thrilled.

Her experience on the plumbing side was a completely different story. Her water heater wasn’t heating, she called her home warranty company and they sent out a plumbing contractor (plumber “A”) to assess the situation. She paid the $65 service fee and plumber “A” told her the elements needed to be replaced and it would be covered under warranty. She had the work done and was satisfied. A few days later she had the same issue, her water heater wasn’t heating. So she again called the home warranty company and they sent out plumber “A” and informed her that if it wasn’t an issue with the plumbers work she would have to pay another service fee. She agreed and had them come out again. This time they said the thermostats needed to be replaced and the work would be covered under warranty but she would have to pay the service fee because it wasn’t “related” to the first service call. She again agreed and had the work done. Then a few days later she came home to scalding hot water coming out of her temperature and pressure drain line (T&P). She immediately called her home warranty company and told them she didn’t want to pay to have plumber “A” come back out again she just wanted it fixed. They sent plumber “A” out and told her that her water heater was old and it was “fried” and she needed a new water heater which is covered under warranty. They then proceeded to tell her that the T&P piping was “not to code” and would have to be redone but that was not covered under warranty and would cost over $400 to bring it up to code. She told them no and asked them to leave and then called City Wide.

We sent out one of our City Wide Plumbing technician’s to take a look. He discovered that the water heater failed because plumber “A” did not set the temperature properly on the water heater when he replaced the thermostats. Also there was no “code” issues found with the T&P piping. We replaced the water heater and everything has been working fine ever since.

Over the years I have heard similar stories about different companies techs telling customers that things need to be brought “up to code” and it’s not covered under warranty. Some cases have been true but most have not. Home warranty companies only pay their contractors a certain amount to service these calls. Some of these contractors try to up-sell the customer on additional work not covered by the warranty by telling them it’s “not up to code”. If any contractor gives you that line, shop around, get another opinion before you sign on the dotted line to have to work done.

We invite you to share your good and bad stories about your personal experiences with home warranty companies in the comments.

Unjamming a garbage disposal is as easy as 1…2…3…

By garbage disposal, local plumber, Phoenix Plumbing No Comments

We have all been there, cleaning the kitchen and washing the dishes we reach over hit the switch to turn the disposal on and nothing. When a disposal gets jammed it is designed to stall the motor so it doesn’t burn out. Don’t panic here are a few easy steps that may the disposal running again.

Here is what you will need.

  • A flash light
  • Hex head or an allen wrench

1. Unplug the garbage disposal.

2. Locate the slot on the underside of the disposal and insert the wrench. Turn the wench back and forth several times until it spins freely without resistance.

3. Plug the unit back in, press the rest button located on the underside of the disposal and test with running water.

Plumber fixing a garbage disposal

If you are unable to turn the wrench or if the disposal still does not run after going through the steps then call your local plumber. City Wide Plumbing is available for all your plumbing needs in Phoenix Arizona service area.

If a natural gas pipeline is damaged, ruptured or leaking:

By gas line repairs, Gas Water Heaters, local plumber, Phoenix Plumbing No Comments

If a natural gas pipeline is damaged, ruptured or leaking:


  • Move to a safe location and call 911 and Southwest Gas at 1-877-860-6020 immediately, day, or night.
  • Communicate requested information to Southwest Gas emergency dispatch.
  • Secure the area and keep others from entering.
  • Eliminate sources of ignition.
  • Wait for fire department and Southwest Gas emergency crews to arrive,
  • Visit swgas.com/saftey for Material Safety Data Sheet (MSDS)


  • Do not attempt to repair any damage or control the flow of natural gas.
  • Do not start or stop and engine or attempt to move equipment.
  • Do not enter the area where natural gas is escaping or allow others to enter.
  • Do not smoke, strike a match, turn on or off any electrical switches.
  • So not attempt to extinguish a fire should ignition occur
  • Do not leave the scene of the incident until assistance has arrived.

Courtesy of Southwest Gas


By holidays, local plumber, Phoenix Plumbing No Comments

I hope everyone has a Happy and safe New Year!

Here is a helpful tip to end 2014 and bring in 2015 in:
We don’t get freezing temps too often in Arizona, but it still does happen. With all this cold weather coming in its not only important to cover your plants, it’s also helpful to cover or insulate your exposed piping outside. That includes pool piping, lawn sprinkler piping and your service riser piping.

Stay warm and make 2015 an AWESOME year!

plumbers happy new year

Replace your old shower head in a few easy steps.

By home repairs, Phoenix Plumbing, replace shower heads No Comments

Watch the shower Head replacement video to see how easy it is to replace your old shower head in a few easy steps.

Items needed:

  • New shower head
  • Teflon tape / plumbers tape
  1. Remove old shower head (If the old shower head is hard to remove by hand you can use a pair of channel locks. You will need to use caution, if you use too much torque/ power you could damage the shower arm in the wall.)
  2. Remove old pluming tape from threads (Teflon tape/ plumbers tape… It is not critical to remove every bit of tape. If you feel you need to you could lightly use a wire brush, you don’t want to mess up the threads in the process.)
  3. Apply new plumbing tape, one layer over the threads.
  4. Screw on new shower head, making sure you don’t cross threads. It only needs to be hand tight, do not use any tools to tighten down, you could damage the shower head and or the shower arm (pipe coming out of wall).

If you have any leaks remove the new shower head and make sure the gasket inside the head is sitting flat. When you screw the head back on you can use the existing tape but also make sure you do not cross thread.

If you continue having leaks after you have double checked everything, first try exchanging the head for a new one, there could be a defect in the shower head, and try again. If that does not cure the issue then call your local plumber, 480-966-8795 there could be an issue with the shower arm.

Phoenix, Arizona Residents Rest for the Holidays

By AZ, holidays, Phoenix, Phoenix Plumbing No Comments

Are you living in Phoenix or have a vacation rental in Phoenix, AZ?

Well, we want you to know that here at City Wide Plumbing, we have your best interest at heart.

We have trained and experienced plumbing technicians that are friendly and willing to get you out of your plumbing distress. Let’s face it, if you are calling us, it’s because things are probably not going well at home with your plumbing.

Plumbing distress at the holidays is never good weather it’s in Phoenix Arizona or Port Huron, Michigan. It can pretty much be expected as that’s when you need it to work the most since family is visiting and there are more people in the home using all the facilities. You know what I mean. You need to buy more bathroom tissue… top grade too!

We want you to know that we are grateful for your trust in us over the last 30+ years and we will not let you down. We are here if you need us. We wish all your Holidays will be filled with great cheer and rest… after the family has all left!

Just remember to call us if you want us to check into those pesky things like drips and leaks that you have maybe been ignoring. Don’t let it go before the family arrives… that’s just asking for trouble. City Wide Plumbing is here for you. Call 480-966-8795 and Rest!


If it is your bathtub or toilet or any other fixtures, we can fix it at City Wide Plumbing Service Co.

Our Customers Satisfaction is Our #1 Concern

By Phoenix Plumbing, reviews, warranty, water heaters No Comments

Just wanted to share how thrilled we are whenever our customer satisfaction is displayed with a nice note, email, or internet review. It is our desire that we please every single one of them and we go out of our way to give it our best effort. We are really grateful when they return the favor with a nice note or review.

We got this one in the mail this morning.

This customer called us stating he had water leaking from a pipe on his water heater. I sent my tech out to see what we needed to do to repair the heater. My tech discovered that he needed a new tank, I was able to verify that his water heater was still under warranty and the manufacture covered the new tank the customer was only responsible for labor. We filled out all the warranty paperwork and had a new tank installed that afternoon. Thank you Samuel for your kind words.

The prompt, excellent service in installation warrants a commendation from a very happy customer. You have an excellent staff of workers.

Dear Sir, Madam,

Just a pat on the back for a good job done.

I called your phone number and a woman got he call about 2:00pm. My water heater that I bought from you was leaking water. I gave her my address and my invoice number dated 3/10/09 with a 10 year warranty. The office lady told me that a tech rep would be to my house in Tempe in about an hour. The tech rep came, saw the problem and told me the heater would be replaced on it’s warranty. He returned shortly with a new water heater and replaced it in a short time.

I was charged for the service call and installation, got a new water heater in the process. I am very happy for the total experience.

residential water heaterThe prompt, excellent service in installation warrants a commendation from a very happy customer. You have an excellent staff of workers.

Thank you very much and have a nice day.


Call 480-966-8795

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