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Troubleshooting a Stinky Dishwasher

By local plumber No Comments

troubleshooting a stinky dishwasher

Nobody really enjoys washing dishes, but we all appreciate them when they’re clean. That’s why we have dishwashers. But what happens when your dishwasher starts to smell and you’re at that point where you don’t want to open it to put the dirty dishes inside? And what can you do if, after a wash cycle is finished, the smell remains?

Here are some ways to troubleshoot a stinky dishwasher:

Arm yourself with a bit of liquid dish soap and a wet rag, a few sturdy toothpicks, the dishwasher’s owners’ manual and:

  • Check the bottom of the tub, under the lowest rack, where food and other debris may accumulate. Remove any visible particles and wipe the area around the spray arm.
  • Remove the dishwasher filter and empty any accumulated food debris. You may want to rinse the filter before re-installing it, or dip it into mild soapy water and then rinse well with clean water before you put it back, depending on what your owner’s manual suggests.
  • Wipe down the door’s seals and scrub discolored areas with an old toothbrush. If there’s mold, wipe the spots with a soft cloth soaked in a very light bleach solution…but use caution with bleach. Bleach can corrode the insides of stainless steel dishwashers and break down metal and plastic parts. If you plan on bleaching anything, use plenty of water with it and RINSE WELL.
  • So where do the toothpicks come in? To clean out the holes on the spray arm. Clean the holes first using toothpicks to remove lime scale and other build-up; then using the damp cloth, wipe the spray arm. If you have two (one upper and one lower), make sure to clean both.
  • Run the dishwasher on its hottest cycle while it’s empty. Some folks add a commercially available dishwasher cleaner, but basic household ingredients will do the trick, too: an unsweetened lemonade mix packet or baking soda sprinkled around the inside; or a cup of vinegar on the top rack in a dishwasher-safe cup can help deodorize and bring your dishwasher back to a more neutral scent.

So what happens when you’ve done all of that and the smell is still there?

  • Check the water supply and discharge hoses. Your manual will show you where yours are located. Over time, both of these hoses can develop low spots or even kinks, trapping water and food debris in the lines. Rinse them out, wipe them down and then re-route to help keep water moving and draining properly.
  • Make sure the discharge hose is installed properly. It needs to be able to drain freely.
    • If you notice that you have a puddle in the bottom of your dishwasher after running it, re-route your discharge hose so it will drain completely.
    • A draining sink can cause water to back up into your dishwasher through the discharge hose. Re-route by raising the loop higher.
  • Check under and around the dishwasher for foreign objects. Children and animals have a knack for knocking small items under appliances.

Call City Wide Plumbing 480-966-8795. Our local plumbing experts are ready to handle your plumbing problems for you.

Hosting BBQ Lunch for Journey of Hope

By Journey of Hope, local plumber No Comments

Journey of Hope in Arizona

Today we were honored at City Wide Plumbing to host a barbecue lunch for the Pi Kappa Phi bicyclists of The Ability Experience. The food was provided by Tom’s BBQ. It was great to hear their stories and get to know more about these incredible men .

In 1987, one man’s dream of riding his bike across the country came true. What he did not know was the inspiration and motivation his trek across America would give to The Ability Experience. The very next year his ride inspired The Ability Experience to create the largest fraternal fundraising and awareness event of its kind, the Journey of Hope. Today the Journey of Hope covers 32 different states, cycling over 12,000 miles combined, it is solely comprised of members of Pi Kappa Phi and continues to spread a message of acceptance and understanding for people with disabilities.The Ability Experience

Journey of Hope is a cross-country bicycle trek beginning in San Francisco (North), Los Angeles (South) and Seattle (TransAmerica) and ending together with all teams in Washington, D.C.. The event raises funds and awareness for people with disabilities. Simply put, the Journey of Hope is a ride with a purpose.


Journey of Hope 2017

(excerpts from: http://www.abilityexperience.org/)

Pi Kappa Phi bicyclists of The Ability Experience

What to Look for in a Good Plumber

By Licensed Professional Plumber, local plumber No Comments

Whether you’re in Scottsdale, Gilbert, Chandler or Mesa, a good plumber is hard to find.

Here are some tips to help you find the right plumbing repair solution in your Arizona town:

Good plumbers in Gilbert, Mesa, Chandler AZ.

  1. Insured and licensed. You’ll want to know your prospective plumbing contractor has the right training and credentials. In Arizona, the Registrar of Contractors has a simple search that lets you confirm licensing and verify credentials. View it here to begin your search: http://azroc.gov/forms/contractorsearch.html

Typically, licensed plumbers who own their own business carry insurance. After all, even the best plumbers know to be prepared, just in case. When in doubt, ask.

  1. Now with Facebook pages and Twitter feeds, it’s easy to find references, view previous jobs and get into contact with previous customers. Pay special attention to projects that s

    eem bigger, but you’ll also want to know how well your prospective plumber handles small projects, too. For example, check out water heater replacements and water softener installation as well as major plumbing repairs like township backflow prevention.

You might want to talk to other types of contractors as well. Construction owners as well as electricians often work closely with other trades on new builds or even on restoration projects, and get to know other contractors. Trades people can usually tell you if a plumber takes time to do the project right and is detailed and thorough.

  1. How long has the plumbing company been in business? What’s the rating with the Better Business Bureau? Brand-new plumbing companies won’t have a rating, but check references by the plumber’s name. You’ll learn how long he or she’s been licensed and maybe some additional information on references, too.
  1. Talk to more than one plumber and set up a time for them to review your job in person. Even if you’re a former plumber yourself, you know that seeing for yourself is better than having someone describe it to you in an email or over the

    phone. You might think you’re in the market for a brand-new reverse osmosis system, when a smaller replacement part could be the answer. Face-to-face interviews are important when you want to find the right person for the job.

  1. Get more than one quote, and get it in writing. That way, you can compare the line items, ask questions and talk through any parts of the job that concern you. If money is going to be your deciding factor, make sure that the quotes you’re comparing are for the same amount of work. If there’s a big price difference between them, ask why so you understand how pricing can differ – it could be as simple as the quality of parts, or as complicated as a new company low-balling a bid just to get the work. When in doubt, ASK.

We’re available for you plumbing problems and your plumbing questions today. Call us at 480-966-8795.

What should you know before you hire your local plumber?

By local plumber, Phoenix Plumbing, plumbers No Comments

At City Wide Plumbing Service and Company, we want you to know that we value your choices. We want you to know why we are the best choice for you. Take a look at the top ten reasons why we think you should choose City Wide Plumbing.

City Wide Plumbing and Service Company

Ten Reasons to Choose City Wide Plumbing

  1. We’re experienced. We’re a full-service plumbing company that’s been in business for more than 28 years. See our testimonials.
  2. We’re family owned. We’re small enough to provide excellent customer service, but still big enough to be there FAST.
  3. Our company is licensed and bonded. We’ll deliver reliable, effective and affordable plumbing service every time, and we have the papers to back it.
  4. We have same-day service. Get one of our experienced plumbers out to your home or business in as little as an hour after you call.
  5. We don’t charge for service calls. We’ll come out, take a look and provide you with a free estimate.
  6. Our estimates are our word. The price you see on our estimate is the price you’ll pay. No surprises.
  7. We make every job as affordable as we can. We charge by the job and not the time.
  8. We treat your home or business with care and respect.
  9. Service taken seriously. Our business relies on your business, and that’s why our plumbers provide 100% satisfaction guaranteed.
  10. If you ever have any concerns, we have an owner you can talk to: Call Tracy at 480-966-8795.

$25.00 Off any Plumbing Repair.

By find a plumber, local plumber, Phoenix Plumbing No Comments

Let us help you save on your next plumbing service.

Call 480-966-8795 Now.

We are here for you!

Request a Free Quote from Our Plumber

You can be assured that the estimate you are given by our expert plumbing technicians is the price that you will pay. We never tack on additional charges or hidden costs after the plumbing service has been performed.

To find out more about the plumbing services offered by City-Wide Plumbing, contact us NOW at 480-966-8795 and have a plumber out Today!

A Testimonial from one of our customers:
“Had a water leak in the front yard under the driveway. Rob came out and suggested I get The Locator to determine exact location of leak so the entire driveway did not have to be jackhammered. Did that, location was determined, Rob came back, assessed the situation and gave me 2 options of repair. After I selected the option I wanted he gave me an estimate and started the repair work early the next morning. He had a lot of work to do to get to the leak. He worked all day in the hot sun to get it repaired. He was most accommodating and helpful. City Wide was originally recommended to me. I am definitely glad I called them. They will now be my go to plumbing company. Thank you Rob for a job well done.”
~Patricia Hilgers, Mesa, AZ 7-11-15

Available Services provided for the following cities:

Apache Junction
Chandler Heights
Fountain Hills
Gold Canyon
Paradise Valley
Queen Creek
Sun Lakes

Learn more about the services available throughout the Arizona Valley or if you have any questions, please contact our Arizona plumbers today.

Hard Water vs Soft Water

By AZ, conserve water, Licensed Professional Plumber, local plumber, Phoenix, Phoenix Plumbing, water softeners No Comments

Many homes in Phoenix AZ have water softeners as Arizona is known for having some of the hardest water in the country. Hard water is easiest to detect when doing household chores. It leaves clothes looking dingy as well as water spots and residue on dishes, and is tougher on your appliances. The elements in hard water do not react well with soap leaving the lather less rich and bubbly, even hair washed in hard water can feel sticky and dull.

Hard Water Image

Natural rainwater falls in a soft state, as it is absorbed in the ground and our waterways it picks up minerals like lime, calcium, chalk and magnesium. Some people prefer drinking hard water because of the health benefits of the minerals contained in the water. As the minerals are removed from hard water during the softening process the sodium content increases, thus some people also prefer the taste of hard water over soft water.

Benefits of Soft Water

Installing a water softener will prolong the life of your appliances. Taking the elements out of the hard water allows your dishwasher, washing machine and water heater to work less hard. Because of this energy bills are noticeably lower in homes with water softeners. Soap will lather better and items will be left cleaner. Clothes and skin will be softer, hair will look healthy and glasses will sparkle.

Soft water is not suggested for those with heart or circulatory problems, or others who may be on a low sodium diet.

City Wide Plumbing

For water softener repair, maintenance or installation let the plumbing professionals at City Wide take care of it. Servicing Phoenix and the surrounding area for over 30 years, City Wide Plumbing has all the tools and expertise necessary to handle any plumbing problem you may encounter. Licensed, bonded and insured, contact City Wide Plumbing at (480) 966-8795 and schedule a water softener check-up today.

What is a Tankless Water Heater?

By AZ, conserve water, find a plumber, hot water, leaking water heater, Licensed Professional Plumber, local plumber, no hot water, Phoenix, Phoenix Plumbing No Comments

A traditional water heater continually heats water in a tank regardless of whether its being used.  By comparison the newer tankless water heater designs heat water only when there is a demand for it.  Meaning it only heats water when you turn on your hot water tap or your showers hot water knob. This type of water heating system has been popular in Europe and Japan for quite some time and is just now gaining steam in the United States. Why is this significant to you? Keep reading. As a Phoenix, AZ homeowner, the advantages will be very clear shortly.

Whole House vs Point of Use Systems

The whole house system can supply hot water to more than one plumbing fixture.  The point of use system is small enough to fit in a cabinet and will only supply hot water to a specific plumbing fixture. If you want hot water in the kitchen and in the shower you will need two point of use systems. The whole house system can be connected to your dishwasher, shower, and kitchen faucet etc.

The Tankless Advantages

30% of the average homes energy budget is consumed by heating water. A tankless water heating system demands less energy and only heats water as needed. Here is what you have been waiting for: It will not only save you money on your electricity bill but on your water bill as well. Tankless heating systems are known to last as long as 20 years almost doubling that of a traditional heater of 7-10 years. The maintenance and repair on tankless systems is also less demanding saving you money on repair expenses and your valuable time.

City Wide Plumbing

If you need help deciding if a tankless system will fit all your hot water needs contact City Wide Plumbing at 480-966-8795. Let our plumbing professionals help with all your water heating system needs, from installation, to maintenance and repair. City Wide Plumbing has been your local Valley plumber for over 30 years. Licensed, bonded and insured, we have all the tools and experience necessary to help you, the Phoenix, AZ homeowner with all of your plumbing needs.

6 DIY Tips to Avoid a Plumbing Emergency

By AZ, local plumber, Mesa Arizona, Phoenix, Phoenix Plumbing, plumbing tips, plumbing trouble No Comments

Plumbing emergencies are never a good thing and always happen at the worst times. With regular maintenance from a plumbing professional and a few DIY tips, you can drastically reduce your chances of having to deal with a plumbing disaster. Try these 6 tips to help prevent potential plumbing disasters and water emergencies in your home.

Know Where the Water Shut off Valve is Located
Usually located by the front door of you home, shutting off the main valve to the house can stop a small problem from turning into a disaster. If that valve does not work call your local city water department and they will shut it down at the meter.

Fix Problems Quickly
Even small leaks can corrode pipes and cause significant water damage or mold. Re caulk showers and tubs to prevent leaks.

Never Use an Exposed Pipe as a Hanger
Hanging laundry from exposed pipes can be tempting but it can loosen joints and fasteners and cause unwanted plumbing problems.

Avoid Chemical Drain Clearing Products
Chemical products seem like a quick fix but repeated use can erode pipes and cause leaks.

Reduce Water Pressure
High water pressure stresses out your pipes and increases the likelihood of leaks. Have your home water pressure tested, go to Home Depot or Ace Hardware and buy a gauge that screws on your hose bib.

Turn Off Water While on Vacation
Use the shut off valve and turn off your water next time you go out of town. A small leak left unattended for just a few days can cause exponential water damage and even start fires if the water reaches electrical wiring.

City Wide Plumbing

Follow these 6 tips and if you ever feel like you are in over your head don’t pause to give us a call, City Wide Plumbing @ 480 966 8795. We are the local Valley plumber for over 30 years, we have all the expertise and tools necessary to handle any plumbing emergency you encounter. Licensed, bonded and insured.

How to Extend the Life of Your Garbage Disposal

By garbage disposal, home repairs, local plumber, Phoenix Plumbing No Comments

Recently we explained how to unjam your garbage disposal, but if you keep your eye on what goes down there you may never need to unjam it; consequently, you will extend the life of your garbage disposal.

Here are a few things to keep in mind when operating your garbage disposal.

  • Don’t use hot water when grinding food waste. Hot water will cause grease to liquefy and accumulate, causing drains to clog.
  • Don’t put large amounts of food down the garbage disposal. Feed food into the garbage disposal a little at a time with the cold water running; this will help the food scraps flow down freely through the drain pipes and plumbing.
  • Don’t put expandable foods into your garbage disposal. Foods like pasta and rice expand when you add water in a pot; they do the same thing once inside your pipes or garbage disposal and are the cause of many jams and clogs.
  • Don’t grind extremely fibrous material like corn husks, celery stalks, onion skins, and artichokes.  Fibers from these can tangle and jam the garbage disposal motor and block drains.
  • Don’t put too many potato peels down the garbage disposal. The starches in the potatoes will turn into a thick paste and may cause blades to stick.
  • Don’t grind large animal bones (beef, pork etc.).

Plumber fixing a garbage disposal

These are just some tips to help prevent clogs and jams from occurring, if you are having trouble with your garbage disposal please call your local plumber: City Wide Plumbing 480-966-8795. We have all the tools and knowledge to help you with whatever plumbing problem you may have.

City Wide Plumbing upgrades fleet

By local plumber, Mesa Arizona, Phoenix Plumbing No Comments

The City Wide family is excited to announce the latest addition to our fleet of vehicles. In a effort to reduce emissions and increase MPG, City Wide Plumbing has added a Chevrolet work van to our fleet. With this upgrade, City Wide Plumbing continues its effort to go green and improve the environment. City Wide prides itself on great service and quality workmanship. We strive to save customers time and money. With our newest addition we pledge to pass even more savings onto our customers. City Wide Plumbing always keeps our customers pocketbooks in mind.



How is your home warranty company experience?

By home warranty company, local plumber, Phoenix Plumbing, plumbers No Comments

Hi, I’m Stacy the secretary at City Wide Plumbing. As I receive a large quantity of calls from customers I hear a lot about home warranty companies from their perspective. Sometimes it’s good experiences and other times, it’s bad.

My mom for instance has a home warranty company, she had a great experience when it came to replacing her air conditioning unit. The ac company that the home warranty had contracted out was awesome, easy to deal with and everything was covered. My mom only had to pay $65 for the initial service call. She was thrilled.

Her experience on the plumbing side was a completely different story. Her water heater wasn’t heating, she called her home warranty company and they sent out a plumbing contractor (plumber “A”) to assess the situation. She paid the $65 service fee and plumber “A” told her the elements needed to be replaced and it would be covered under warranty. She had the work done and was satisfied. A few days later she had the same issue, her water heater wasn’t heating. So she again called the home warranty company and they sent out plumber “A” and informed her that if it wasn’t an issue with the plumbers work she would have to pay another service fee. She agreed and had them come out again. This time they said the thermostats needed to be replaced and the work would be covered under warranty but she would have to pay the service fee because it wasn’t “related” to the first service call. She again agreed and had the work done. Then a few days later she came home to scalding hot water coming out of her temperature and pressure drain line (T&P). She immediately called her home warranty company and told them she didn’t want to pay to have plumber “A” come back out again she just wanted it fixed. They sent plumber “A” out and told her that her water heater was old and it was “fried” and she needed a new water heater which is covered under warranty. They then proceeded to tell her that the T&P piping was “not to code” and would have to be redone but that was not covered under warranty and would cost over $400 to bring it up to code. She told them no and asked them to leave and then called City Wide.

We sent out one of our City Wide Plumbing technician’s to take a look. He discovered that the water heater failed because plumber “A” did not set the temperature properly on the water heater when he replaced the thermostats. Also there was no “code” issues found with the T&P piping. We replaced the water heater and everything has been working fine ever since.

Over the years I have heard similar stories about different companies techs telling customers that things need to be brought “up to code” and it’s not covered under warranty. Some cases have been true but most have not. Home warranty companies only pay their contractors a certain amount to service these calls. Some of these contractors try to up-sell the customer on additional work not covered by the warranty by telling them it’s “not up to code”. If any contractor gives you that line, shop around, get another opinion before you sign on the dotted line to have to work done.

We invite you to share your good and bad stories about your personal experiences with home warranty companies in the comments.

Unjamming a garbage disposal is as easy as 1…2…3…

By garbage disposal, local plumber, Phoenix Plumbing No Comments

We have all been there, cleaning the kitchen and washing the dishes we reach over hit the switch to turn the disposal on and nothing. When a disposal gets jammed it is designed to stall the motor so it doesn’t burn out. Don’t panic here are a few easy steps that may the disposal running again.

Here is what you will need.

  • A flash light
  • Hex head or an allen wrench

1. Unplug the garbage disposal.

2. Locate the slot on the underside of the disposal and insert the wrench. Turn the wench back and forth several times until it spins freely without resistance.

3. Plug the unit back in, press the rest button located on the underside of the disposal and test with running water.

Plumber fixing a garbage disposal

If you are unable to turn the wrench or if the disposal still does not run after going through the steps then call your local plumber. City Wide Plumbing is available for all your plumbing needs in Phoenix Arizona service area.

If a natural gas pipeline is damaged, ruptured or leaking:

By gas line repairs, Gas Water Heaters, local plumber, Phoenix Plumbing No Comments

If a natural gas pipeline is damaged, ruptured or leaking:


  • Move to a safe location and call 911 and Southwest Gas at 1-877-860-6020 immediately, day, or night.
  • Communicate requested information to Southwest Gas emergency dispatch.
  • Secure the area and keep others from entering.
  • Eliminate sources of ignition.
  • Wait for fire department and Southwest Gas emergency crews to arrive,
  • Visit swgas.com/saftey for Material Safety Data Sheet (MSDS)


  • Do not attempt to repair any damage or control the flow of natural gas.
  • Do not start or stop and engine or attempt to move equipment.
  • Do not enter the area where natural gas is escaping or allow others to enter.
  • Do not smoke, strike a match, turn on or off any electrical switches.
  • So not attempt to extinguish a fire should ignition occur
  • Do not leave the scene of the incident until assistance has arrived.

Courtesy of Southwest Gas


By holidays, local plumber, Phoenix Plumbing No Comments

I hope everyone has a Happy and safe New Year!

Here is a helpful tip to end 2014 and bring in 2015 in:
We don’t get freezing temps too often in Arizona, but it still does happen. With all this cold weather coming in its not only important to cover your plants, it’s also helpful to cover or insulate your exposed piping outside. That includes pool piping, lawn sprinkler piping and your service riser piping.

Stay warm and make 2015 an AWESOME year!

plumbers happy new year

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