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Service Calls

By Phoenix Plumbing, plumbing, plumbing tips, plumbing trouble, Slab Leaks, water heaters

Before You Call for Service:

  • Plan the best time for reoccurring smells or banging – it’s always frustrating if the problem doesn’t happen when the plumber arrives.
  • Locate any of the original paperwork or get the information off the appliance to help identify the model and part numbers so theplumber can come prepared.
  • Group plumbing problems together and make one call.

When Calling for Service:

  • Tell them, to the best of your knowledge, exactly what’s wrong when you talk to the office.
  • There are thousands of brands and of thousands of different parts, a plumber can’t be expected to carry them all. So, provide as much information as you can (i.e., size, part, model numbers and previous history etc.).
  • Make sure you give the dispatcher all of your information, gate codes, unit numbers, cell phones. Nothing is worse then when a tech in at the gate and is not able to reach you.
  • Don’t expect a quote over the phone. Yes sometime the issue is straight forward and you can get an average cost, but you have to remember the person on the phone can not see the problem and they usually are not a plumber. Free in home plumbing estimates.

Before the Plumber Arrives:

  • Remove or restrain pets from area. They maybe sweet and friendly to you but they may not like the stranger coming through the door.
  • Empty cabinets and sinks where work is to be performed.
  • Clear a path to water heater or crawl space entrance.

After the Plumber Arrives:

  • Explain what you see as the problem and everything that has been done previously. This will speed the work and lower your plumbing bill.
  • Ask for a quote, you should always know what to expect before the plumber starts the job.

Before the Plumber Leaves:

  • Inspect the work to ensure what you expected was done. Make sure everything every thing working properly.
  • Ask questions about this or future projects.

Satisfied plumbing customers speak out!

By Phoenix Plumbing, plumbing, plumbing tips

My wash machine drain backed up and I had soap and grime all over my floor. I tried everything to clean it up but there was just slime all  over my floor.  My plumber from City Wide came out and took care of the drain, poor guy almost slipped and fell. He recommend that I call the company that cleans his office. Phoenix Janitorialcame out and cleaned up the mess. No more slip n slide!! I was so happy with their service I have actually hired them to clean my house once a month. Thank you City Wide for the great referral!!div>

Happy Mesa Customer
We are always happy to hear from our customers. Please drop us a note about your experience with our plumbing services. – City Wide Plumbing

Preventing Holiday Plumbing Problems

By holiday plumbing emergency, Phoenix Plumbing, plumbing, plumbing tips, plumbing trouble No Comments

Do you know the havocs of improper usage of your garbage disposal? You can guess, it may lead to calling a plumber. Does your disposal have bad breath? It can be easy as pumpkin pie if you to get rid of that garbage disposal’s bad breath! Try adding ice and turn it on to help clean it and get rid of the odor. Add some hot water to it and all should go down the drain nicely! Remember, City Wide is here if you need us! Happy Thanksgiving!

Give them the SLIPP

By Phoenix Plumbing, plumbing, Service Line Protection Program (SLiPP), SLIPP No Comments

SLiPP – Service Line Protection Program

What is it? A financial assistance program to aid eligible residences with water and sewer line repair costs.
Whose Elgible?

Single family/owner-occupied residences, to include homes, duplexes & townhomes, that receive City of Tempe sewer and/or water services

Pre-Enrollment

Begins mid-end of August
Can enroll online or hard copy
Direct mail piece, including subscription form and Terms & Conditions, delivered late August 2011

Read More

What are signs of Slab Leaks?

By Phoenix Plumbing, plumbing, Slab Leaks No Comments

The obvious signs of a slab leak are:

  • The sound of running water, when no water should be running
  • A hot spot on the floor
  • Cracks in walls or floors
  • Mildew, excessive moisture under carpets, or musty odors
  • High water bills

If you are experiencing any of the above symptoms, call City Wide Plumbing and Service Company 480-966-8795. Locating and repairing a slab leak does not have to be costly or time consuming.  City Wide Plumbing will visit your site and assess it for potential slab leaks at no charge.

Is Your Plumber Licensed?

By Phoenix Plumbing, plumbing, water heaters

All Of Our Arizona Plumbers are Licensed and Bonded. Why do we think you should know this?

There are many times in this down economy that we as home owners in the Tempe Arizona area try to fix things we don’t know very much about just to try and save some money. Unfortunately, we don’t always save money because we may end up messing things up more than before we started. So if I’m not going to do it myself, why should I hire a licensed contractor?  Can’t I save money by hiring an unlicensed contractor? Read what Karim says from his article “Should you hire Joe the Plumber?”
“There are a number of reasons that are in your best interest to hire a licensed contractor:

1) Permits and Regulations: Every municipality and state has varying laws and regulations that must be followed – this is especially important when dealing with building structures, electrical, gas and plumbing; a licensed contractor works with these regulations daily, and knows what work is regulated, and requires permits and inspections. Doing work without permits is illegal, and may affect your insurance or worse, the resale value of your home or the safety of yourself and your family.

2) Unsatisfactory Work: If you hire a contractor without license, you may have no recourse if you have a grievance with their work, or worse if they cause damage. In many states, there are laws, dispute resolution processes or other mechanisms that protect consumers IF the contractor is licensed and insured.

3) Insurance: Aside from being licensed, insurance is another critical aspect that a consumer should consider before hiring a contractor. Some states require insurance before they will issue a contractor’s license – others don’t. In any event, it’s pretty simple –  if a worker is injured while working on your property and the contractor doesn’t have insurance, you could be liable to pay for injuries and rehabilitation. Depending on the size and nature of the work, the other piece of the puzzle to consider is whether the contractor carries commercial general liability insurance –  it’s not required, however, it will cover damage to your property by the contractor in that unfortunate circumstance. And remember to ask for copies of the insurance certificates.”

There’s no perfect answer to this question, but generally speaking hiring licensed and insured contractors will generally result in a better outcome with less headache and more protection for you, the consumer, in the event something goes awry. So, before starting a project, familiarize yourself with relevant state and municipality regulations, do your homework on potential contractors’ insurance coverage and make sure to independently verify your contractor’s license. A little bit of homework goes a long way! see full article here.

If a plumbing emergency arises, are you prepared?

By Phoenix Plumbing, plumbing

Any home in Arizona will need plumbing service eventually. Are you buying a new home? Call your Arizona city plumber, City Wide Plumbing for a water heater inspection before you buy! Our plumbing inspections can find leaks below the slab of a home or behind a wall. Perhaps your sewer line has an undetected problem, our sewer camera inspection, you may save you thousands of dollars in repairs later.

Do you know where your water shut off valve is in case of a pipe rupture or any kind of water line leak?

You can call your Arizona city plumber, City Wide Plumbing for toilet repair, faucet installations, clogged drains, water heaters, backflow devices, inspections, installations, repairs and much more.
Keep our number handy for an emergency plumbing problem: 602-273-9082

Arizona Plumbers

By Phoenix Plumbing, plumbing, water heaters

Welcome to City Wide Plumbing and Service Company’s Blog.

If it is your bathtub or toilet or any other fixtures, we can fix it at City Wide Plumbing Service Co.

City Wide Plumbing and Service Company is a full service plumbing company located in Tempe Arizona and has served both residential and commercial customers in the East Valley for over thirty years.

Bathrooms

  • *Baths
  • *Bathrooms
  • *Bathroom Fixtures
  • *Bathroom Faucets
  • *Bathroom Remodeling
  • *Bath Fixtures
  • *Bath Faucets
  • *Bathroom Sinks
  • *Bathtub
  • *Bathroom Vanity
  • *Bidet
  • *Drain
  • *Lavatory
  • *Sauna
  • *Showers
  • *Shower Faucets
  • *Toilets
Kitchens

  • *Faucets
  • *Fixtures
  • *Kitchen Faucets
  • *Kitchen Sinks
  • *Garbage Disposals
  • *Leaks
  • *Leak Detectors
  • *Leak Locating
  • *Re-piping
  • *Reverse Osmosis
  • *Sinks
  • *Water Drinking
  • *Water Filters
  • *Water Filtration
  • *Water Purifiers
  • *Water Softeners
General Plumbing

  • *Backflow
  • *Boilers
  • *Contractor
  • *Copper Re-piping
  • *Electric Water Heaters
  • *Gas Water Heaters
  • *Home Improvement
  • *Home Repair
  • *Hot Water Heaters
  • *Leak Detection
  • *Pressure Regulators
  • *Sinks
  • *Slab Leaks
  • *Hot Water Technology
  • *Sump Pumps
  • *Tanks
  • *Tankless Water Heater
  • *Plumbing Repair
  • *Vacuum Breakers
  • *Water
  • *Water Heater

Call 480-966-8795

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