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Water Heaters

Nov 11

Ten Reasons to choose City Wide Plumbing

By Phoenix Plumbing, plumbing, water heaters
Bill Harden New Owner

1. Experienced and Honest Plumbers.
2. Visit our Testimonials from Satisfied Water Heater customers,
Plumbing customers, and Backflow customers.
3. If you ever have any concerns you can call the owner Bill Harden 480-966-8795.
4. No hidden charges.
5. You will know the price before we begin.
6. We charge by the job, not the hour.
7. Over 30 yrs combined experience, licensed & bonded, full service plumbing company.
8. Return Policy: 100% satisfaction guaranteed.
9. We deliver reliable, effective and affordable plumbing service Every Time!
10. We treat your home with care and respect.

 

City Wide Plumbing & Service Co. Google ReviewCity Wide Plumbing & Service Co. Google ReviewCity Wide Plumbing & Service Co. Google Review

City Wide Plumbing & Service Co. Google ReviewCity Wide Plumbing & Service Co. Google ReviewCity Wide Plumbing & Service Co. Google Review

City Wide Plumbing & Service Co. Google ReviewCity Wide Plumbing & Service Co. Google ReviewCity Wide Plumbing & Service Co. Google Review

Mar 25
bathroom, shower and tub and sink

Make Your Water Heater Last Longer!

By home repairs, water heaters No Comments

Water heaters don’t last forever, unfortunately, and once you get a new one, you’ll be looking for ways to make it last longer.

Here are three easy steps you can do once a year to keep your new hot water tank in tip-top shape.

3 Steps to Flush the Tank

  1. Hook a garden hose to the valve at the bottom of the water heater and run the hose outside or to the nearest drain.
  2. Leave everything on, open the drain valve and let the water flow for a few minutes.
  3. Shut off the valve and remove the hose. 

Note: This is only recommended for newer tanks. Older tanks may have too much sediment built up and may not flush or the valve at the bottom of the tank may break. 

Besides an annual tank flush, there is some simple maintenance you can do along the way: 

  • Set the tank’s temperature to 120 degrees Fahrenheit. A lower temperature:
    • Helps preserve the life of your tank, saves on your energy costs and helps prevent scalding accidents. 
    • Helps prevent mold and bacterial growth in the tank – a great way to maintain your home’s water quality.
  • Use the “Vacation Setting” when you leave for an extended visit. 
    • The pilot light stays lit but the water won’t heat. 
    • You’ll save on your energy costs!
  • Check the area around your water heater regularly. 
    • Keep the floor around it clean – excessive rust or other buildup in the area can indicate potential problems.   
    • If a leak develops, you’ll help prevent water damage to your belongings.
  • Make sure you change out anode rod at three years.

bathroom, shower and tub and sink
Even the best water heater needs periodic replacement, but with yearly maintenance and very minor upkeep, you’ll keep the hot water flowing.  

Call City Wide Plumbing today:  480-966-8795.

Jan 08

Mesa Residents Update Water Heaters

By home repairs, Mesa Arizona, water heaters No Comments

When Mesa residents think about their town, the first adjective that comes to mind is “smart.”

Smart technology when it comes to appliances usually equates with efficiency, but you may not think about how water heaters are at the heart of your dishwasher’s and washing machine’s performance. For example, when your hot water isn’t so hot anymore, its lack of performance can compromise those big-ticket items in the following ways:
Dishes aren’t getting clean. If you have to use an elaborate pre-washing process before you put dishes into the dishwasher, where’s the benefit? You’ll notice detergent not dissolving all the way or that your dishes are coming out still greasy, you’ve just wasted a lot of time and money.

Lukewarm water equals lukewarm performance. When your washing machine’s water isn’t getting water that’s hot enough, whites and other clothing won’t get sanitized, and greasy stains can set in deeper. You’ll have to rely on extra spot treatments, chemical additives or bleach to make up for your lack of hot water – all requiring more work and time.

So when your water heater isn’t living up to its name, give us a call. We’ll provide the answers you need, and give you options so you can make an informed choice on whether water heater repair is the way to go, or how a new water heater can help save you in the long run. Same-day service – even on Saturdays – can help you get your water temperatures back up where they belong.

 

Call City Wide Plumbing today:  480-966-8795.

Dec 14

Chandler Residents Update Water Heaters

By Chandler Arizona, home repairs, water heaters

Man Updating a Water Heaters

If you are a new resident to Chandler and need to update your appliances, water heaters probably do not come to your mind.

They do not get the press that a fancy new washing machine or even a high-tech dishwasher does, but both rely on hot water to keep them operating in tip-top shape.  When your hot water isn’t so hot anymore, its lack of performance can compromise those big-ticket items:

  • Dishes aren’t getting clean. If you have to use an elaborate prewashing process before you put dishes into the dishwasher, where’s the benefit? You will notice detergent not dissolving all the way or that your dishes are coming out still greasy.  You have just wasted a lot of time and money.
  • Lukewarm water equals lukewarm performance. When your washing machine’s water is not getting water that’s hot enough, whites and other clothing won’t get sanitized and greasy stains can set in deeper. You’ll have to rely on extra spot treatments, chemical additives or bleach to make up for your lack of hot water – all requiring more work and time.

So when your water heater isn’t living up to its name, give us a call. We’ll provide the answers you need and give you options so you can make an informed choice on whether water heater repair is the way to go, or how a new water heater can help save you in the long run.  Same-day service – even on Saturdays – can help you get your water temperatures back up where they belong.

 

Call City Wide Plumbing today:  480-966-8795.

Jun 01
Water Saving Tips

Water Saving Tips

By Gilbert Arizona, plumbing, plumbing tips, water heaters No Comments

Remember water is a valuable resource that shouldn’t be wasted.

Your water is clean, safe and convenient but you have to pay for its treatment and the system to deliver it to you. By conserving water in your home, you also save energy needed to heat it or run appliances.

Two thirds of the water used in an average home is used in the bathroom, and a lot of it goes into the sewer. From 2-7 gallons of water are used every time a toilet is flushed. Do not use the toilet to flush items that can go in a wastebasket or garbage can.

Be aware of toilet leaks. Be sure to check toilets at the property! Toilet leaks are the most common and are hard to see or hear. Put food coloring or laundry bluing in the toilet tank and wait 10 minutes. Do not flush the toilet during this time. If the coloring appears in the toilet bowl, there is a toilet leak. Also, if you hear the toilet refilling and no one has used it, there is a leak. A major toilet leak can waste 800 cubic feet of water a day — which would cost over $24.00 for water and over $23.00 for sewer each day. That adds up to over $1,400.00 a month!

You may have been advised to take showers rather than baths to conserve water. If you take a long shower, however, you may use more water than if you took a bath. Long, hot showers not only waste water but also energy to heat the water. Consider using reduced-flow devices for shower heads.

Don’t leave the water running while you shave or brush your teeth. You are just running clean water down the drain.

Turn down the temperature on your water heater. If you set the temperature at 120° F or below, you will save about 4% of your energy cost per 10° that you lower your thermostat.

Flush Your Water Heater.
Flushing your water heater regularly ( every six months)will help you save money and extend your hot water heaters life.

Mar 05
water heaters maintenance - Mesa, AZ

Maintenance For Your Water Heater That Keeps You Smiling

By plumbers, water heaters

Taking a shower on-demand is one of life’s little pleasures. When the water temperature isn’t quite right, you want it fixed – quickly!

We have some tips for our residential Mesa, Ahwatukee, and Chandler customers to keep your water flowing, and to help preserve your daily routines.

water heaters maintenance - Mesa, AZ

Cleaning your Water Heater
The average lifespan of your water heater’s tank is about 10 years, but you can help extend its longevity by draining the tank at least once a year.

Tools You’ll Need:

  • A garden hose that’s long enough to reach a nearby drain or suitable exit point for water to go
  • Flat-head screwdriver
  • Old nylon stocking
  • Zip-tie or bread bag wire fastener
  1. Make sure you have a garden hose handy – one that you can connect to the bottom of your tank and that’s long enough to reach a floor drain or another other exit point. A good rule to follow is that water flows downward much more easily, so you’ll want to position the hose’s end so that it’s lower than the tank’s drain point.
  2. Fasten an old nylon stocking over the end of your garden hose with a zip or wire twist tie, giving you an automatic filter. That way, any debris coming from the tank won’t clog your drain or soil your driveway.
  3. First and foremost, turn off the power that goes to the tank. If you have an electric water heater, you’ll want to shut off the breaker that controls the tank’s power source. If you have a gas water heater, you’ll want to use the gas shut-off valve that goes directly to the tank.
  4. The next step you’ll want to take is to shut off the water supply line. Typically, the water shut-off valve is located above the tank.
  5. Then, connect your hose.
  6. At your closest sink, open up the hot water tap and let it run. It’ll help relieve the system pressure inside the tank.
  7. Clear the area around the tank before you open up the drain valve. The hot water from your tank is HOT!
  8. With the hose connected, open up the drain valve on the tank. When the valve is open, the hot water will drain out of the tank.
  9. Once the water is completely out of the tank, close the drain valve and then remove the garden hose. Turn the gas or electricity and your water supply line back on.
  10. Make sure you check how much sediment the nylon stocking caught. If it was a cup or more, flush your hot water tank more often than yearly. If it was about a tablespoon’s worth, then once a year will probably be often enough.

Other adjustments to your water heater that our residential Mesa, Ahwatukee, and Chandler customers can make:

  • Keep your tank’s temperature down to 120 degrees Fahrenheit. A lower temperature helps preserve the life of your tank, saves on your energy costs and helps prevent scalding accidents. It’ll also help you to prevent mold and bacterial growth in the tank – a great way to maintain your home’s water quality.
  • To save energy, use the “Vacation Setting” when you leave for an extended visit. The pilot light stays lit but the water won’t heat.
  • Check the area around your water heater and keep the floor around it clean. You’ll be able to detect excessive rust or other debris buildup in the area that can indicate potential problems.

When water quality is also a concern, you have some options. You can install a whole-house filtration system that filters your water as it comes into the house. That way, you can be assured that the water reaching your water heater is clean, filtered and, by the time it reaches your taps, good tasting. The other added advantage is that it can help extend the life of your appliances, including your water heater, but also a dishwasher or clothes washer, for example. A filter removes these elements before they can damage your appliances.

A whole house water filter can also pair with a water softener, so double check to make sure you have hard water before you add a softener. A water softener dramatically reduces visible spots and your need for heavy detergents when washing dishes and clothes.

A water softener can also help preserve the life of your plumbing and fixtures. It removes the calcium, iron and other deposits that clog pipes and appliances. A water softener helps keep your washer, dishwasher, faucets, shower-heads and toilets running cleanly and smoothly for longer periods of time.

A Reverse Osmosis System (RO) can be a great solution with several advantages:

  • Improves taste, odor and appearance of your water, straight from the tap.
  • Removes pollutants by flushing them away and does not collect them.
  • Consumes no energy.
  • Uses the latest technology to purify your water.
  • Gives you quality water for pennies per gallon.

As plumbers, we go with the flow…and our goal is to improve yours for a better peace of mind.

Call Today: 480-966-8795

Dec 21
Running water in a faucet - hot water heaters

Water Heater Tales from the Mechanical Room

By water heater fires, water heaters

We’ve been in the water heater tank maintenance and replacement business for a lot of years, and yet there are still some jobs that surprise us.

Like this one.

We went on what we thought was a typical call. A water heater wasn’t working properly, so we made a service call to determine the problem. In many instances, it’s because a water heater’s life expectancy is only 10-15 years, and when it’s on the older side of that range, it’s probably time to consider replacement.

The new homeowner said that the water heater had already been there when she moved in, but according to the paperwork from the sale, it wasn’t quite 10 years old and it was a pretty heavy-duty brand. We didn’t automatically assume that she’d need a new one, but just to be on the safe side, we loaded a replacement into our truck before we made the call.

When we got there and took a close look at what was happening – we drained the tank a little and noticed a great deal of brackish water coming from the spigot – we realized that she was probably in need of that brand-new water heater after all.

In most cases, a water heater replacement is a matter of draining the old one, pulling it out and then dropping in the new one. It’s simply a part of the job, and usually a very textbook installation.

Everything was going along as planned – we’d turned off the gas and disconnected all of the plumbing – until we realized the doorway width was smaller than the tank’s circumference. How were we going to get the old water heater out of the mechanical room? It must’ve been built around the tank!

Knocking down a wall wasn’t an option, so we had to get creative. And that creativity involved cutting the water heater into smaller pieces that would fit through the doorway.

What guy doesn’t like breaking out the heavy-duty power tools? As much as we wanted to use the SawzAll, a reciprocating saw that will slice through almost anything like butter, we had to be smart about where we cut the water heater to minimize mess and keep the destruction to a minimum.

Instead of the giant saw, we chose a smaller, handheld metal cutter and carefully cut around the bottom of the tank. It was a strategic location that housed both the anodes (heating elements that heat the water) and a lot of the valves that allow water in and out of the tank.

After cutting midway through the tank, our safety glasses firmly in place (thankfully with all of those sparks flying) and that shrill metal-on-metal sound piercing through our ear protection, we realized we may be able to shorten the time and see more of where we cut if we removed part of the outer shell first, and then cut through the anodes.

As the light hit the inside of the water heater, we could see the green lime-scale build-up from years of hard water running through the tank. The rust that poured out of the bottom also showed us that it had been a long time since the tank had been drained and then refilled. The anode rods themselves were

original to the tank. They’d never been swapped out. The more corrosion we revealed, the more amazed we were that this tank had lasted as long as it did.

 

It was a painstaking process, but one that had to be done. Eventually, we cut the tank into smaller pieces and moved them out to make room for the brand-new water heater.

With the old water heater out of the way, we installed the new one and left the homeowner with some tips on how she could prolong the life of her new, high-efficiency water heater:

  • If you have hard water, drain and clean your tank regularly. Check your owner’s manual for how often the tank manufacturer recommends, but a good routine is picking a consistent date at least once a year, and then following these guidelines:

a. Turn the tank’s electricity or gas off first. Then turn off the water supply to the tank.
b. Let the water in the tank cool for about an hour, and then drain the tank until it’s empty. It’s a good idea to use a screened drain for this, as rust particles and other sediment can collect and form larger particles that can clog smaller pipes.
c. Turn the water supply back on and refill the tank about half way. Drain it again to remove any lingering sediment.
d. Refill the tank.
e. Turn the gas or electricity to the tank back on.
f. You may want to consider investing in a water conditioner that will help soften hard water. You’ll get a number of benefits in addition to preserving your water heater.

  • Check your thermostat. If it’s set higher than 120 degrees, then you may want to nudge it down to 120.

a. A lower temperature helps preserve the life of your tank, saves on your energy costs and helps prevent scalding accidents.

b. Keep it at 120 or higher to prevent mold and bacterial growth.

c. Use the “Vacation Setting” when you leave for an extended visit. The pilot light stays lit but the water won’t heat. You’ll save money on energy.

  • Check the area around your water heater and keep the floor around it clean. That way, you can immediately detect excessive rust or other debris buildup that can indicate potential problems.

Although there wasn’t anything textbook about this water heater installation, we made sure the job was done right. Also, the new tank fits through the doorway. We made sure of that.

Nov 14

Water Heater Recall Notice – Find out if you are at risk?

By water heater fires, water heaters

The U.S. Consumer Product Safety Commission is recalling more than 616,000 of its natural and propane gas-powered water heaters made by A. O. Smith.

The recall is due to a fire hazard risk when the units are installed on a wood or combustible surface.

Water Heaters Recalled:

Residential Ultra-Low NOx Water Heaters Manufactured Between April 2011 and August 2016  were sold under the brand names America, A. O. Smith, Kenmore, Reliance, State, U.S. Craftmaster, and Whirlpool.

Thirty-Gallon A. O. Smith brand Model G6-UT3030NV: If you purchased an A. O. Smith brand G6-UT3030NV thirty gallon water heater at a California Lowe’s Home improvement Store between the dates of February 1, 2018, and April 9, 2018.

To see if you are at risk, check to see if your water heater has the first four digit serial numbers between 1115 and 1631. (They represent the year and week of production.) The serial number can be found on a rating plate located near the bottom of the heater’s outer jacket.

If you believe you have a water heater included in the recall:

  • Check the serial number on the website WaterHeaterRecall.com.
  • If yours is included and it’s in use, you will need to turn it off immediately.
  • Contact A. O. Smith at 866-880-4661 to see if your unit qualifies for a free repair.

If you are not sure or need help, Give us a call! We’re here to help!

Jun 21

When your hot water isn’t so hot anymore in Chandler, AZ.

By hot water, Phoenix Plumbing, water heaters No Comments

no more hot waterWith 330 days of sunshine in Chandler and lots of time to spend outside, it’s great to come home and experience a hot shower to soothe those tired muscles. When your hot water isn’t so hot anymore, it may be time for water heater repairs or even a new, more energy efficient water heater.

If getting a water heater checkup just for hotter showers isn’t enough of an incentive, think about the other ways your household relies on hot water.

When you don’t have it, you might notice:

Dishes go into your dishwasher and come out looking almost the same. When your water heater isn’t doing its job, your dishwasher can’t clean as well. Detergent may not dissolve, grease may remain and you’ve just wasted a lot of water and electricity for dishes that don’t clean up. If you do your dishes by hand, you may have to boil water in a kettle or add a bit of bleach to your wash water to get dishes and glassware squeaky clean and sanitary.

Your laundry needs more help. When your water isn’t hot enough, whites and other clothing won’t get sanitized, and greasy stains may set in deeper. You’ll have to rely on bleach and/or need more wash time to keep your laundry up to your standards.

So when your water heater isn’t living up to its name, call the experts from City Wide Plumbing.

They provide a quick response to plumbing problems including water heater repair and water heater installations. In fact, they usually provide same-day service – even on Saturdays! A no-cost evaluation can save you time and money, and get your water temperatures back up where they belong.

Apr 25

Preserve Your Water Heater

By Phoenix Plumbing, water heaters No Comments

How Can You Preserve Your Water Heater?

  1. If you have hard water, drain and clean your tank regularly. Check your owner’s manual for how often the tank manufacturer recommends, but a good routine is picking a consistent date at least once a year, and then following these guidelines:
    1. Turn the tank’s electricity or gas off first. Then turn off the water supply to the tank.
    2. Let the water in the tank cool for about an hour, and then drain the tank until it’s empty. It’s a good idea to use a screened drain for this, as rust particles and other sediment can collect and form larger particles that can clog smaller pipes.
    3. Turn the water supply back on and refill the tank about half way. Drain it again to remove any lingering sediment.
    4. Refill the tank.
    5. Turn the gas or electricity to the tank back on.
  2. Check your thermostat. If it’s set higher than 120 degrees, then you may want to nudge it down to 120.
    1. A lower temperature helps preserve the life of your tank, saves on your energy costs and helps prevent scalding accidents.
    2. Keep it at 120 or higher to prevent mold and bacterial growth.
    3. Use the “Vacation Setting” when you leave for an extended visit. The pilot light stays lit but the water won’t heat. You’ll save money on energy.
  3. Check the area around your water heater and keep the floor around it clean. That way, you can immediately detect excessive rust or other debris buildup that can indicate potential problems.

rusted-waterheater

Aug 12

Inspect Your Water Heater to Prevent Fires!

By Phoenix Plumbing, water heater fires, water heaters No Comments

Be sure to visually inspect your water heater. Check all the seams, panels, pipes, and valves for any signs of moisture, rust or corrosion. Any type of leak small or large can have disastrous effects.

If you do see anything out of the ordinary call a plumber to have it checked further.

There was a leak that caused the element to short out which started a fire.

There was a leak that caused the element to short out which started a fire.

Apr 01

4 Steps to Flush Out Your Water Heater

By AZ, Gas Water Heaters, hot water, leaking water heater, Phoenix, Phoenix Plumbing, rusted water heater, water heaters No Comments

1-Turn Off Water Supply

If you have a gas heater turn the thermostat to the “pilot” setting, if your heater is electric turn off the power at the breaker box. Connect a hose to the drain valve located close to the thermostat, but do not open the valve yet. Turn off the cold water supply that feeds the water heater.

2-Drain the Hot Water

In order to prevent a vacuum from forming in the water line, go inside your home and open up one of the hot water faucets in one of your sinks or tubs. Go back to the water heater and open up the drain valve to drain hot water out of the tank. Make sure the other end of the hose is draining in a safe location, an outside driveway would be ideal.

3-Flush Out Remaining Sediment

Once the water stops flowing out of the far end of the hose turn the water supply back on. This will flush out any remaining sediment left behind in the heater. Once the water runs clear from the end of the hose close the drain valve. Dont forget to turn the hot water faucet inside your house back off.

Every water heater tank is different and you should always read the warnings and instructions in order to prevent damage.

4-Test the Pressure Release Valve

After the tank has filled with water turn the power supply back on at the breaker box or thermostat. Once the water temp has been brought back up, test the pressure relief valve per manufacturers instructions. This valve is designed to prevent overheating and excess pressure build up inside the tank. If it is faulty contact City Wide Plumbing to have it replaced.

City Wide Plumbing

Servicing Phoenix AZ and the surrounding area for more than 30 years, City Wide has all the tools and expertise necessary to assist you with whatever plumbing problem you may encounter. Licensed, bonded and insured, contact City Wide and let our plumbing professionals take care of all your plumbing needs. Servicing these East Valley Cities and many more, Tempe, Apache Junction, Scottsdale, Ahwatukee, Higley, Sun Lakes and The Metro Phoenix Area.

Mar 28

How the New 2015 Water Heater Regulations Affect You

By Gas Water Heaters, hot water, leaking water heater, Licensed Professional Plumber, no hot water, rusted water heater, water heaters No Comments

Starting April 16, 2015 the National Appliance Energy Conservation Act (NAECA) will be completely changing the water heater landscape. Calling for significant changes to water heater energy factor requirements, this will affect virtually all residential gas, electric, and oil water heaters.

These new regulations will end up saving customers money all year long. according to the US. Department of Energy website these new standards will save approximately $63 Billion in energy bills for products shipped from 2015-2044.

How does this affect me?

As a Phoenix AZ homeowner you have much to gain from the new efficiency regulations. Savings on energy and money can be considerable with the compliant products. In most cases the new water heaters will easily replace the majority of existing products, only being 1-2 inches taller and wider due to additional insulation. However in some rare cases where available space is inadequate the new water heater will need to be placed in a different location.

If this is the case City Wide Plumbing can help with a custom installation. These are more costly as they usually require new water piping and possible gas line or electric service.

What should I do?

Take care of your current water heater, as of right now the average lifespan of a water heater is 7-10 years, call City Wide today to schedule a check-up. If you think you are due for a new water heating unit we recommend you act sooner rather than later. City Wide Plumbing can provide custom installation and competitive pricing on many water heater choices. Our professional plumbers will be able to tell which product will fit your home and lifestyle. Licensed, bonded and insured we have all the tools and expertise to help with any water heating problem or question you may have.

Nov 13

Our Customers Satisfaction is Our #1 Concern

By Phoenix Plumbing, reviews, warranty, water heaters No Comments

Just wanted to share how thrilled we are whenever our customer satisfaction is displayed with a nice note, email, or internet review. It is our desire that we please every single one of them and we go out of our way to give it our best effort. We are really grateful when they return the favor with a nice note or review.

We got this one in the mail this morning.

This customer called us stating he had water leaking from a pipe on his water heater. I sent my tech out to see what we needed to do to repair the heater. My tech discovered that he needed a new tank, I was able to verify that his water heater was still under warranty and the manufacture covered the new tank the customer was only responsible for labor. We filled out all the warranty paperwork and had a new tank installed that afternoon. Thank you Samuel for your kind words.

The prompt, excellent service in installation warrants a commendation from a very happy customer. You have an excellent staff of workers.

Dear Sir, Madam,

Just a pat on the back for a good job done.

I called your phone number and a woman got he call about 2:00pm. My water heater that I bought from you was leaking water. I gave her my address and my invoice number dated 3/10/09 with a 10 year warranty. The office lady told me that a tech rep would be to my house in Tempe in about an hour. The tech rep came, saw the problem and told me the heater would be replaced on it’s warranty. He returned shortly with a new water heater and replaced it in a short time.

I was charged for the service call and installation, got a new water heater in the process. I am very happy for the total experience.

residential water heaterThe prompt, excellent service in installation warrants a commendation from a very happy customer. You have an excellent staff of workers.

Thank you very much and have a nice day.

11/11/2014

Jul 18

Did you lose your invoice for your water heater?

By home repairs, Phoenix Plumbing, save money, water heaters No Comments

Money Saving Tip:

Always hold on to your receipts  for installs of new appliances. Manufactures will normally go off the install date for the warranty vs the manufacture date.

For example, a company comes out and installs a new water heater. The water heater was manufactured 06/07/2008 but sat in the warehouse and was not installed until 12/15/2008. On 08/30/14 the water heater springs a leak and needs to be replaced. The customer is unable to locate the receipt of when the unit was originally installed, so the manufacture goes off the manufacture date and says the warranty is expired causing the customer to have to purchase a new unit. If the customer kept the invoice with the install date the manufacture would have warrantied the unit and the customer could have saved money by having the unit replaced under warranty vs have to purchase a  new unit.

Now do keep in mind that usually after one year, there is only a parts warranty and you will still have to pay for labor costs. It’s still much cheaper than having to buy a new unit and have installed. If you have any questions, please feel free to call City Wide Plumbing and Service Company at 480-966-8795.

Feb 13

Residential Power Direct Vent Gas Models

By Direct Vent Gas, Gas Water Heaters, Phoenix Plumbing, water heaters No Comments

Residential Power Direct Vent Gas Models installed By City Wide Plumbing, your local Arizona source for hot water now! Call City Wide Plumbing now for a free hot water heater estimate. 480 966 8795

Bradford White has a new PDX1 Power Direct Vent models. Combined with our successful PDX2 series models, Bradford White now offers the most complete line of Power Direct Vent models in the industry.direct vent gas water heater

These new water heaters were developed in response to customer requests and offer the following features:

A 40 and 50 gallon gas capacities with 40,000 BTU/hr inputs.

B Smaller diameter for tighter installation situations

C A more durable cast aluminum air intake boot design.

D Lower price points compared to the higher performance PDX2 models.

 

Power Direct Vent models are ideal for installations which lack sufficient air for combustion, such as new construction homes or additions which are tightly insulated. These models use a twin pipe system where combustion air is drawn from outside the building in one pipe, and combustion products are expelled to the outside in another pipe. An added advantage of the Power Direct Vent design is that they save on energy costs by using unconditioned air from outside the building instead of conditioned air (either heater or cooled) from inside the building.

PDX1 models use commonly available 2″ or 3″ PVC, ABS or CPVC pipe for air intake and exhaust, which can greatly reduce the overall installed cost compared to other systems which use more expensive vent materials. Also, an optional 2″ Concentric Vent Kit, which requires only one penetration through the roof or wall, is available.

We are the warranty agent for these products; we sell service and install Bradford White water heaters.

Feb 07

Water Heater Fire in Phoenix, AZ

By Fire caused by water heater, Phoenix Plumbing, water heaters No Comments

There was a rekindling of a fire that started as a water heater fire earlier at a home in Phoenix, Arizona. Thanks to the help of 3TV reporter Javier Soto and some neighbors, the family was able to get out of the house and were safe.

Firefighters often watch houses because of a rekindling factor. Watch the video to see the full story. It’s incredible and there are quite a few heroes near Baseline and 48th street.

You may be interested in our recent article about How safe is your water heater?

Jan 31

How safe is your Gas or Electric Water Heater?

By Phoenix Plumbing, plumbers, water heaters No Comments

Protection for your Home Plumbing

Temperature

Hot water can scald you in just a few seconds. The safest hot water heater temperatures are

120 F or lower. Need directions for changing yours?
visit www.cpsc.gov

Space

Clutter creates a fire risk. It’s best to move objects at least 18 inch

es away from and do not stack items on top of your water heater.

Protection for your Gas and Electric Home Plumbing

Maintenance

Test the safety valve and run hot water through the drain valve once a year. Check your owners manual for complete maintenance instructions and how-to guides.

Still have questions? Call 480-966-8795

Jan 19

How to know when your HOT WATER is not running at maximum potential

By Mesa Arizona, no hot water, Phoenix Plumbing, water heaters No Comments

It is that time of year when we need all the hot water we can get for those showers and baths. When winter arrives we always see an increase in “no hot water” calls or “not enough hot water”. You will see below some steps you can take to see what the problems could be, if you need help just call 480-966-8795 and someone will talk you through the problem.

A. Test the pressure relief valve regularly and flush out sediments at least once a year.

B. Check your water heater’s anodes at least once every two years to make sure they are operating correctly to prevent rust from happening. If it appears to have corrosion, the rod should be replaced.

C. You may need to update your shower head to a newer shower head that limits water output to about 2.5 gals per minute.

D. You may have a broken or worn cold water inlet valve.

E. The heating elements or thermostats on electric waters heaters may be malfunctioning check your water heaters breaker first.

F. There could be a damaged or worn gasket that needs replacement.

G. The pressure relief valve may be loose or malfunctioning.

H. Your tank could be rusted, in this case you would need to replace the water heater.

I. Read your water heater owner manual for more help.

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