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Hard Water Wreaks Havoc

By | backflow device, backflow prevention | No Comments

It can seem like a no-brainer: The hot water in the shower isn’t getting hot enough?

Turn up the temp on the hot water tank. Problem solved, right?

Well…yes…but was it the right solution for the problem?

At first, the answer was yes. It worked very well. The water in the shower felt hotter and everyone was happy…but over time, the solution was actually the cause of more problems. 

In a few short weeks, the hot water tank became simply a water tank, and the homeowners were in the market for another hot water tank…even though the one that they just bought a few years ago was a good one.

So what happened?

When the homeowners turned up the temperature, they didn’t realize that there were two temperature controls. Inadvertently, they adjusted only one control. That meant one control worked harder than the other one to maintain the new, higher water temperature. And when one control is forced to work harder, it wears out faster. In this particular instance, there was another underlying issue that created the perfect storm: hard water calcification buildup. 

Higher water temperature settings accelerate the calcification process. More calcium deposits build up on the hotter heating elements, forcing them to use more energy to heat the water, and remain hotter much longer to maintain the higher setting. 

It becomes a vicious circle: More heat = more calcium buildup = more energy.

More heat = more calcium buildup = more energy.

After a few weeks, the easy thermostat tweak on the hot water heater became the number one reason the heating elements stopped working…and why they were in the market for a new water tank. 

 

When they called City Wide, they learned the real reason they weren’t getting enough hot water, and it had nothing to do with the hot water tank. Instead, the problem was with the shower faucet. Hard water deposits built up within the tap, limiting how far it would turn. 

 

When your hot water isn’t so hot any more, call in the experts at City Wide. They’ll keep your showers at just the right temp, diagnose the problem at the source and give you the options you need to make an informed choice. 

Call City Wide Plumbing today:  480-966-8795.

Call Spoofing and City Wide Plumbing

By | Phoenix Plumbing

City Wide Plumbing has become the target of Call Spoofing.

Our phone number is being used for call spoofing. Please understand that telemarketers or scammers are using  480-495-5875 and 602-273-9082  without permission. For your own security, do not engage with them and please block the number.

Spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. Scammers often use neighbor spoofing so it appears that an incoming call is coming from a local number, or spoof a number from a company or a government agency that you may already know and trust. If you answer, they use scam scripts to try to steal your money or valuable personal information, which can be used in fraudulent activity.

Watch the video and click through the tabs to learn more about spoofing and how to avoid being scammed.

If you think you’ve been the victim of a spoofing scam, you can file a complaint with the FCC.
(This info was copied from https://www.fcc.gov/spoofing.)

 

Make Your Water Heater Last Longer!

By | home repairs, water heaters | No Comments

bathroom, shower and tub and sinkWater heaters don’t last forever, unfortunately, and once you get a new one, you’ll be looking for ways to make it last longer.

Here are three easy steps you can do once a year to keep your new hot water tank in tip-top shape.

3 Steps to Flush the Tank

  1. Hook a garden hose to the valve at the bottom of the water heater and run the hose outside or to the nearest drain.
  2. Leave everything on, open the drain valve and let the water flow for a few minutes.
  3. Shut off the valve and remove the hose. 

Note: This is only recommended for newer tanks. Older tanks may have too much sediment built up and may not flush or the valve at the bottom of the tank may break. 

Besides an annual tank flush, there is some simple maintenance you can do along the way: 

  • Set the tank’s temperature to 120 degrees Fahrenheit. A lower temperature:
    • Helps preserve the life of your tank, saves on your energy costs and helps prevent scalding accidents. 
    • Helps prevent mold and bacterial growth in the tank – a great way to maintain your home’s water quality.
  • Use the “Vacation Setting” when you leave for an extended visit. 
    • The pilot light stays lit but the water won’t heat. 
    • You’ll save on your energy costs!
  • Check the area around your water heater regularly. 
    • Keep the floor around it clean – excessive rust or other buildup in the area can indicate potential problems.   
    • If a leak develops, you’ll help prevent water damage to your belongings.
  • Make sure you change out anode rod at three years.

Even the best water heater needs periodic replacement, but with yearly maintenance and very minor upkeep, you’ll keep the hot water flowing.  

Call City Wide Plumbing today:  480-966-8795.

Mesa Residents Update Water Heaters

By | home repairs, Mesa Arizona, water heaters | No Comments

When Mesa residents think about their town, the first adjective that comes to mind is “smart.”

Smart technology when it comes to appliances usually equates with efficiency, but you may not think about how water heaters are at the heart of your dishwasher’s and washing machine’s performance. For example, when your hot water isn’t so hot anymore, its lack of performance can compromise those big-ticket items in the following ways:
Dishes aren’t getting clean. If you have to use an elaborate pre-washing process before you put dishes into the dishwasher, where’s the benefit? You’ll notice detergent not dissolving all the way or that your dishes are coming out still greasy, you’ve just wasted a lot of time and money.

Lukewarm water equals lukewarm performance. When your washing machine’s water isn’t getting water that’s hot enough, whites and other clothing won’t get sanitized, and greasy stains can set in deeper. You’ll have to rely on extra spot treatments, chemical additives or bleach to make up for your lack of hot water – all requiring more work and time.

So when your water heater isn’t living up to its name, give us a call. We’ll provide the answers you need, and give you options so you can make an informed choice on whether water heater repair is the way to go, or how a new water heater can help save you in the long run. Same-day service – even on Saturdays – can help you get your water temperatures back up where they belong.

 

Call City Wide Plumbing today:  480-966-8795.

Chandler Residents Update Water Heaters

By | Chandler Arizona, home repairs, water heaters

Man Updating a Water Heaters

If you are a new resident to Chandler and need to update your appliances, water heaters probably do not come to your mind.

They do not get the press that a fancy new washing machine or even a high-tech dishwasher does, but both rely on hot water to keep them operating in tip-top shape.  When your hot water isn’t so hot anymore, its lack of performance can compromise those big-ticket items:

  • Dishes aren’t getting clean. If you have to use an elaborate prewashing process before you put dishes into the dishwasher, where’s the benefit? You will notice detergent not dissolving all the way or that your dishes are coming out still greasy.  You have just wasted a lot of time and money.
  • Lukewarm water equals lukewarm performance. When your washing machine’s water is not getting water that’s hot enough, whites and other clothing won’t get sanitized and greasy stains can set in deeper. You’ll have to rely on extra spot treatments, chemical additives or bleach to make up for your lack of hot water – all requiring more work and time.

So when your water heater isn’t living up to its name, give us a call. We’ll provide the answers you need and give you options so you can make an informed choice on whether water heater repair is the way to go, or how a new water heater can help save you in the long run.  Same-day service – even on Saturdays – can help you get your water temperatures back up where they belong.

 

Call City Wide Plumbing today:  480-966-8795.

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