Water Heater Recall Notice – Find out if you are at risk?

By | water heater fires, water heaters

The U.S. Consumer Product Safety Commission is recalling more than 616,000 of its natural and propane gas-powered water heaters made by A. O. Smith.

The recall is due to a fire hazard risk when the units are installed on a wood or combustible surface.

Water Heaters Recalled:

Residential Ultra-Low NOx Water Heaters Manufactured Between April 2011 and August 2016  were sold under the brand names America, A. O. Smith, Kenmore, Reliance, State, U.S. Craftmaster, and Whirlpool.

Thirty-Gallon A. O. Smith brand Model G6-UT3030NV: If you purchased an A. O. Smith brand G6-UT3030NV thirty gallon water heater at a California Lowe’s Home improvement Store between the dates of February 1, 2018, and April 9, 2018.

To see if you are at risk, check to see if your water heater has the first four digit serial numbers between 1115 and 1631. (They represent the year and week of production.) The serial number can be found on a rating plate located near the bottom of the heater’s outer jacket.

If you believe you have a water heater included in the recall:

  • Check the serial number on the website WaterHeaterRecall.com.
  • If yours is included and it’s in use, you will need to turn it off immediately.
  • Contact A. O. Smith at 866-880-4661 to see if your unit qualifies for a free repair.

If you are not sure or need help, Give us a call! We’re here to help!

Toilet Parts Explode – Flushmate II 501-B pressure-assisted flushing system

By | toilets

Now that’s a headline to grab your attention! We’re sorry it’s also a true headline.
There were 23 injuries reported and everyone’s safety is serious business. Please take notice of the recall.

Summary of Recall

Name of Product:  Flushmate II 501-B pressure-assisted flushing systems

Hazard:  The system can burst at or near the vessel weld seam releasing stored pressure. This pressure can lift the tank lid and shatter the tank, posing impact and laceration hazards to consumers and property damage.

Remedy: Replace  

Recall date: October 18, 2018

Consumers should immediately stop using the recalled Flushmate II 501-B systems, turn off the water supply to the unit and flush the toilet to release the internal pressure. Consumers should contact Flushmate to request a free Flushmate replacement unit and installation by a technician.

Read the full articles below for more information:

https://www.azfamily.com/exploding-toilet-parts-sold-at-home-depot-lowe-s-recalled/article_e668f4a9-3a72-5609-9467-8421fad68155.html

https://www.cpsc.gov/Recalls/2019/Flushmate-Recalls-Flushmate-II-501B-PressureAssisted-Flushing-Systems-Due-to-Impact-and-Laceration-Hazards

Consumers should contact Flushmate to request a free Flushmate replacement unit and installation by a technician.

You can reach Flushmate toll-free at 844-621-7538 between 8 a.m. and 10 p.m. ET Monday through Friday and between 8 a.m. and 6:30 p.m. ET Saturday, or online at www.flushmate.com and click on “501-B Recall” in the blue box on the top of the page for more information.

Flushmate II 501-B pressure-assisted flushing systems

Flushmate II 501B-Pressure Assisted Flushing Systems

Slow Slab Leak Results in Big Damage

By | Slab Leaks

sink in home bathroom

When you ask a jack-of-all-trades to fix your plumbing, you expect that the job will be done right, and the work will stand the test of time, but sometimes, that’s not always the case.

The hot water tank is always a likely suspect.

A customer noticed water near his hot water heater. The tank was older and hot water heaters have an approximate 15-year life cycle, so he assumed it was probably time to replace it. That’s when he called City Wide Plumbing to install a new one.

When City Wide Plumbing came out to take a look, the technician examined the hot water tank, but found that it was still working without a leak. Even so, the water was coming from somewhere, and it was cold – definitely not from the water heater, then.

So what else could be leaking?

The tech traced the water lines all the way back to under the toilet, where he found the hot and cold exchange pipes crisscrossed on top of each other. That’s when he knew what happened: Every time the hot water pipe heated up and expanded, it rubbed against the cold water pipe. When it cooled, it contracted back its normal position. After so many years, the friction from the pipe expanding and contracting caused a small hole in one of them.

Just because it fits, doesn’t mean it sits well.

That slow leak over a great length of time wasn’t visible right away. Instead, it had continued to leak into the concrete slab, rotting the surrounding areas and creating a potentially unstable foundation that could cost thousands to repair. What damage can a little water do? If left unchecked, it can wear away mountains. Imagine what it can to your home.

Call City Wide Plumbing for your free estimate, and keep slow leaks from damaging your biggest investment.
480-966-8795

Backflow Prevention Devices Targeted by Thieves

By | backflow prevention, backflow prevention theft | No Comments

Local City Wide Plumber handles backflow prevention cages and backflow testing.

Scrappers, thieves who steal metal objects and turn them in for scrap metal, are now targeting backflow prevention devices in area.

Backflow preventers are placed above the ground, usually along the street fronts, and tie into water supply lines to keep clean water flowing into homes and businesses around town. When backflow preventers are removed from water lines without warning, contaminated water can flow into your home or business, making water unsafe to use in any way, even watering your garden.

According to police reports, these scrappers cut open the metal cages around the valves to remove the backflow prevention device, a process that takes approximately 5-6 minutes. Thefts happen mostly at night and in areas like business and apartment complexes, and motels. They have most recently been targeting Tempe, Mesa, Ahwatukee, and Phoenix, Arizona.

Because a new backflow prevention device costs between $2,000-$4,000 and replacement is absolutely necessary to maintain water safety for your business, here are some ways to protect your building:

  1. Enclose your backflow prevention device with a cut-proof cage and secure it with a tamper-proof lock. Make sure your maintenance crew has the key.
  2. Mount the cage to a cement pad.
  3. Stamp, label or identify the backflow preventer with a recognizable code or name.
  4. Paint the cage and the preventer to match the area around it so it blends in.
  5. Plant a screen of greenery and/or a fence to camouflage the devices, making them more difficult to see from the road and passers-by.
  6. Set up cameras in the area to keep tabs on each device.
  7. Post a visible warning to would-be thieves, telling them that there is video surveillance on the devices.

Do you still have questions? Contact your local City Wide Plumber and let the pros do it for you. 480-966-8795

Choosing the Right Hot Water Tank

By | hot water tanks | No Comments

Hot Water When You Want It!

Most of us are very used to turning on the hot water faucet and having hot water come out.

It’s usually so reliable that we hardly think about it…until the water isn’t hot. And then suddenly, you’re in the market for a new hot water tank.

It’s been a few years since you’ve been in the market, so here are some of the choices you’ll have to make when deciding on your next hot water tank:

We say “tank” because that’s the most common choice out there, but there are tankless water heaters, too.

Pro: Tank or storage water heaters are the least expensive to buy and last between 10 – 15 years.

Con: Tank or storage water heaters can lose heat. Look for an insulated one.

Size: Tanks come in sizes ranging from 20 – 80 gallons. Bigger isn’t necessarily better, but a good way to figure out what size you need is by estimating how much water your household uses during a peak time. Allow 12 gallons per person, but other items may be running, too, such as a dishwasher or clothes washer. Try this online calculator to more accurately gauge your use.

What kind of energy do you want to use to heat it?

The most common choices are electric or natural gas. Typically, natural gas will be less expensive to operate than electric, but it depends on your local utility costs. Talk to your local utility provider to learn more about which choice might be best in your area.

Green is growing in popularity, so be sure to check which options are viable for your area. In the southwest, solar heaters a great option because of the high number of sunny days and shorter winters. Although the cost of purchasing a solar-based heating unit can be pricy, the operating costs are low. Geothermal is another option, using energy from the earth, but like solar-powered tanks, the heating unit can be costly, while operating costs remain low. Propane water heater tanks are the longest lasting (up to 20 years) because they’re built with longer lasting heating elements. Whichever energy source you choose, be sure to check the energy factor or EF listing on its yellow energy use label. The higher the number, the more efficient the tank is.

Where will the tank sit?

Any tank you buy will have to fit in the space you have for it. Make sure if you’re going with a larger capacity tank that you have the physical space to accommodate it. Every water tank needs room around it for ventilation and future servicing.

If you decide that you don’t want a hot water tank, tankless options are out there. Take a look at some of the pros and cons for a tankless system here.

Overall, a new hot water system will be with your household for many years, and you’ll want to know which one will be right for you.

Call City Wide Plumbing 480-966-8795 and we’ll help you today.